Care for your investment
Woollen fibres are a protein-based fibre containing natural lanolin oil. Lanolin in combination with the natural constructions of wool, make it very resilient to stain.
Rug pad or underlay
A non-slip rug pad/underlay is highly recommended when laying your rug on a hardwood, carpet or tile floor. This will keep your rug in place.
To ensure even wear, be sure to rotate your rug once a year.
When placing your furniture, lightly set it down and then move?it slightly in the direction of the pile at least once a week.
Vacuum your rug using a low-powered vacuum cleaner. Should long ends of yarns appear on surface do not pull. Use scissors to trim yarn evenly with the rug surface.
When storing your rug do not fold or put in airtight plastic bag. It is advisable to roll with the rug backing showing and wrap it with cloth for protection.
For surface cleaning: Using a sponge, wipe a mixture of a mild dish soap and water lightly over the entire surface of the rug. Remove by wiping again using a clean cloth and water. For deep cleaning: Your rug should be professionally cleaned every 3-5 years or when you notice the colours to be less vibrant. Rugs in extremely high traffic areas may require more frequent cleaning.
The best way to remove any stain is to treat it IMMEDIATELY.
Dilute the area with soda water or water and salt and let absorb into the stain.
Using a clean, white cloth or paper towel, cover the area and press down several times with your hand or foot.
Continue to blot the area until the stain is removed.
DO NOT RUB - this will only work the stain into the fibres much deeper.
If the stain persists, contact a professional ‘rug cleaning specialist immediately.